Product Information
We offer a wide range of women's clothing including tops, bottoms, dresses, outerwear, and accessories. Our style focuses on comfortable, modest, and modern designs with a touch of Appalachian charm.
Yes! About one-third of our inventory is available in plus sizes. Look for our dedicated Plus Size collection for a wide range of options in tops, bottoms, dresses, and more.
We carry popular denim brands including Judy Blue, Flying Monkey, Kancan, Vervet, and more. Our collection also includes our own curated selection of boutique clothing.
Some items run true to size, while others do not. We recommend checking individual product descriptions and size charts for specific sizing guidance.
We carry premium denim brands including Judy Blue, Kancan, Flying Monkey, and several others. Each brand has its unique fit and style characteristics.
Each item comes with specific care instructions on the label. Generally, we recommend following the care label instructions to maintain the quality and longevity of your garments.
Ordering, Payment & Security
To place an order, simply browse our online store and add the desired items to your shopping cart. Proceed to the checkout page, where you'll enter your shipping and payment details. Once confirmed, your order will be processed, and you'll receive a confirmation email.
While you can shop as a guest, creating an account allows you to track orders and access exclusive offers.
Please contact us immediately if you need to modify or cancel your order. We'll do our best to accommodate changes if the order hasn't been processed.
We accept various payment methods, including credit cards, debit cards, PayPal, and other convenient and secure online payment gateways.
Yes, we take the security of your payment information seriously. Our website uses encrypted connections (SSL) to protect your personal and payment details, ensuring a safe and secure transaction.
Promotions & Discounts
Simply subscribe to our email list to receive your 20% off discount code by email.
We regularly offer seasonal sales and special promotions. Subscribe to our email list and follow us on social media (Instagram & Facebook) to stay updated on the latest deals.
Yes, we love our repeat customers! Click the "Rewards" bubble in the corner to learn more about our Appalachian Advantage program.
Shipping & Delivery
Yes! We offer free shipping on all orders over $99 within the United States.
Shipping times depend on your location and the shipping method chosen. Most orders are processed within 2-3 business days. Since we primarily dropship, delivery typically takes 7-14 business days from overseas suppliers. During peak seasons or special promotions, processing times may be slightly longer.
No, we do not ship internationally at this time.
Returns & Exchanges
We offer free returns on all orders. Items must be unworn, with original tags attached, and returned within 30 days of delivery. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging. Certain items, such as swimsuits and earrings, may not be eligible for return due to hygiene reasons. Sale items are also ineligible for return. See our complete return policy by clicking the link in the website's footer.
No. Our business model does not support exchanges. Please submit a return, and re-order the correct item.
Simply contact our customer service team with your order number, and we'll guide you through our easy return process and provide a return shipping label. We can be reached through online chat, or by emailing us at boutique@whimsicalappalachian.com.
Contact & Support
You can reach our customer service team through our website's contact form or by emailing us at boutique@whimsicalappalachian.com. We strive to respond to all inquiries within 24 business hours.
We are currently an online-only boutique operating out of the upstate of South Carolina, allowing us to offer the best prices and widest selection to our customers.
The most efficient way to get in touch with us is via email (boutique@whimsicalappalachian.com); however, we do have a voicemail service if you prefer to call (864-660-7297).
